Shopify Plus agency services

Everything your Shopify
store needs.

Design, development, migration, support, search and email, all from one London team. 230+ Shopify projects across 4 continents since 2016.

Our services

Our Shopify Plus agency services.
Built around what your store needs.

A top-rated Shopify Plus agency, delivering everything from bespoke theme design to AI search visibility.

11 services

On-Demand Shopify Support

Your Shopify team on call. Send a request by email or Slack and we get it done, from a quick fix to a brand new feature.

  • Fixes, new features and new pages
  • Speed and technical SEO fixes
  • Hours you can change any month

From £475/moMonthly retainer, 5 hours a month included

Explore serviceExplore

Bespoke Shopify Theme

Your brand, built as a store. A theme designed around your products, with no template underneath and one fixed quote before work starts.

  • Design in 4 to 6 weeks, unlimited reviews
  • Speed, SEO and search built into the theme
  • Sections your team can edit without a developer

From £18,500Quoted per project

Explore serviceExplore

Migrate to Shopify

Everything moves across, nothing gets lost. Products, customers, orders and SEO move to Shopify with zero downtime.

  • Data validated record by record
  • SEO mapping and redirects, so rankings carry over
  • Design rebuilt or improved on the way

From £18,500Quoted per project

Explore serviceExplore

Search Engine Optimisation

Found by people ready to buy. Technical fixes, keywords, content and links, planned every month around what moves your rankings.

  • Technical SEO and site structure
  • Keywords mapped to collections and products
  • A monthly report on what changed

From £1,900/moMonthly retainer, 3-month minimum

Explore serviceExplore

Generative Engine Optimization

Recommended by AI, not just found on Google. We make your products easy for ChatGPT, Gemini and Perplexity to read, trust and recommend.

  • Product data rewritten for how people ask
  • Schema and metafields AI engines rely on
  • Prompt testing every month

From £1,900/moMonthly retainer, 3-month minimum

Explore serviceExplore

Klaviyo Email Marketing

Turn subscribers into buyers. Flows, campaigns and segments across email, SMS and WhatsApp, built around repeat purchases.

  • Welcome, abandoned cart and win-back flows
  • Campaigns designed and written for you
  • VIP and at-risk segments

From £1,900/moMonthly retainer, 3-month minimum

Explore serviceExplore

CRO Audit

Find what stops people buying. A full review of your customer journey and a prioritised list of changes, ready to build.

  • Homepage, collections, products, cart and checkout
  • A prioritised list of changes
  • A walkthrough call with the team

£1,900 Fixed price, paid once. No retainer needed.

Explore serviceExplore

Shopify Speed Optimization

Faster pages, more orders. Load times that improve the experience, reduce bounce and lift conversions.

  • A speed audit of your key pages
  • Image, script and theme code optimisation
  • A before and after report

£2,900 Fixed price, paid once. No retainer needed.

Explore serviceExplore

Build a Custom App

When off-the-shelf apps fall short. Custom apps that automate workflows, connect your systems and add the features your store needs.

  • Private apps on official Shopify APIs
  • ERP, PIM, CRM and WMS integrations
  • Checkout, pricing and discount logic

From £4,950Quoted per project

Explore serviceExplore

3D Product Configurator

Let customers build it before they buy it. An interactive 3D view on your product pages, connected to your options and pricing.

  • Rotate, zoom and customise in real time
  • The price follows every configuration
  • Factory-ready production files

From £990Quoted per project

Explore serviceExplore

Simple Theme Setup

Launch on a proven theme, done properly. We choose and set up the theme, design your banners and guide you all the way to launch.

  • Theme chosen and set up for your products
  • On-brand banners designed
  • Guidance all the way to launch

£4,900 Fixed price, paid once. No retainer needed.

Explore serviceExplore

Beyond the services

Everything around the store.
Handled by the same team.

We’re not limited to the services above. Through on-demand support, we also take on:

Sell in more places

  • Global expansionCurrencies, languages and markets.
  • Shopify B2BWholesale and trade on the same store.
  • Shopify POS setupOnline and in-store on one system.

Know your numbers

  • Data & trackingTracking you can trust for every decision.
  • Custom dashboardsStore, marketing and search in one view.
  • AI optimisationAI at work on content, search and merchandising.

Build beyond limits

  • UI & UX designExperiences that keep people buying.
  • ADA & accessibilityA store that works for every customer.
  • App integrationsThird-party apps chosen, set up and connected.

Some of our partners

Results

Proof, not promises.
What the work changed.

Three projects, and the numbers our clients reported back after launch.

  • 230+ Shopify projects since 2016
  • 230+ Brands on a custom theme
  • 57 Migrations to Shopify
  • 4 Continents we deliver on
Snuzone On-demand support · custom cart feature

+€89,000 in 19 days.

A custom cart gifting feature that unlocks free gifts at set cart values, built into Snuzone’s existing tiered pricing.

  • +9.4% Conversion rate
  • +6.5% Average order value
Shop Santé Shopify POS

37 stores

moved to Shopify POS without closing a location, with 50M+ data points migrated.

DAB Motors Bespoke theme

“Very true to our vision.”

A custom theme built from the ground up to launch an electric motorcycle brand.

Reviews

Our long-term clients.
In their own words.

5.0 Average from 62 reviews on Trustpilot
“Honest, hard workers and very professional. Olivier and the Medito team have been an extended part of our team for over four years.”
Maria Cristancho · Ymi Trustpilot · Jul 2025
“The team consistently delivers projects on time, communicates clearly, and is always quick to address any questions or issues.”
Pascal Moise · Pixs Trustpilot · Jun 2025
“Having tried other options in the past, we can confidently say Medito is the best we’ve worked with.”
Eric Fortier · Shop Santé Trustpilot · Nov 2024
“Whenever we have feedback, they make whatever amendments we request with a quick turnaround time, and nail the change on the first try.”
Heather Delgaldo · Botanika Life Trustpilot · Jul 2024
“We’ve worked with Medito on our Shopify store and they delivered a design that stayed very true to our original vision. Clean, elegant, precisely aligned with our brand.”
Simon Dabadie · DAB Motors Trustpilot · May 2024
“Medito always works in the interests of its customers and is concerned about their profitability.”
Bernard Waty · Kryneo Trustpilot · May 2024
“They are reasonably priced and excellent value for money given the speed and competency of the work they do.”
Stephen Plunkett · Gem Bazaar Trustpilot · Sep 2023
“Every single detail that we wanted was perfectly implemented. The knowledge provided by the entire team is incredible.”
Max · Notre Voyage Trustpilot · Jun 2023
“Working with Medito felt like an extension of our own team. Their ability to blend creative direction with technical Shopify expertise was exactly what we needed.”
Emmanuel Fitoussi · Dior Trustpilot · Oct 2022
“It is great to have a digital partner that thinks and works with us, not only for us.”
Kylian Van Der Have · Mublo Trustpilot · Jun 2022
“Their Shopify experts team has done an amazing job in developing a fast, reliable and easy-to-use theme for us. We would recommend 100%!”
Vanessa Fernandes · Galler Trustpilot · Dec 2021

FAQ

Questions about
our Shopify Plus agency.

The questions brands ask most before working with a Shopify Plus agency UK. If yours is not here, bring it to the call.

01 What should I look for in a Shopify Plus agency in the UK?

Proven experience with custom theme development, performance optimisation and e-commerce growth. Client reviews, case studies and technical capabilities are the best indicators.

02 How can a Shopify Plus agency UK help grow my business?

By building the store around your products and your customers: a faster, better-converting storefront, search and AI visibility that bring the right traffic, and email flows that turn it into repeat orders.

03 Is a Shopify agency worth it over a general web agency?

A Shopify-only agency knows the platform, its apps and its checkout inside out, so you get what works on Shopify first time instead of a generic build adapted to it.

04 How do I know if an agency is truly a Shopify Plus expert?

Ask for Plus stores they run today, the custom features they built and who built them. Named clients, verifiable reviews and case studies are the signals that matter.

05 What services should a Shopify Plus agency offer?

Theme design and development, migration, custom apps, ongoing support, speed, SEO and AI visibility, email and CRO, so one team can take the store from launch to growth.

06 How much does it cost to work with a Shopify Plus agency UK?

Bespoke work is quoted per project after a brief, at a fixed price before work starts. Ongoing work runs on one monthly retainer you can change any month.

07 Can a Shopify Plus agency UK help with international expansion?

Yes. Multi-store setups, international domains, currencies, languages and region-specific content are all part of our work.

08 Do you offer support after the Shopify Plus store is live?

Yes. On-demand support covers fixes, new features, performance monitoring and help scaling during peak periods.

Discuss your project.
Book a call with our team.

A free 30-minute call to discuss your project with our founder, who has led our Shopify Plus agency in London for over a decade.

Book a callMonday to Friday, UK time.
Three models in Emilia Wickstead floral looks
Snuzone Shopify store shown on a laptop
Couple in Kyte Living plaid pyjamas on a bed