Hire a Shopify expert to support your store
On-Demand Shopify Support
Working with an agency has never been easier. Hire a Shopify expert in minutes and get fast, reliable support for tasks and store optimisations each month. Simply choose the plan that fits your needs.
| Compare our plans |
Starter
Monthly |
Core
Monthly |
Growth
Monthly |
Power
Monthly |
|---|---|---|---|---|
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•
Summary
| ||||
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Included hours
Note
Number of hours that are included "for free" monthly as part of your plan.
| 1h | 10h | 40h | 80h |
|
Hourly-rate
Note
Additional hours would be invoiced at this rate.
| £95/h | £85/h | £75/h | £70/h |
| Agency involvement | Reactive
Note
Light requests only
| Supportive
Note
We respond and advise
| Proactive
Note
We suggest improvements
| Strategic
Note
We work like your in-house team
|
|
Tasks turnaround
Note
We will always try to provide the fastest turnaround when possible.
| 10 - 15 days | 8 - 12 days | 5 - 10 days | 3 - 8 days |
|
•
Included with our plans
| ||||
| Design | ||||
| Development | ||||
| Bug fixing | ||||
| Theme tweaks | ||||
| Technical support | ||||
| Mobile optimisation | ||||
|
ADA Compliance
Note
Only available on our Growth plan as it requires more consistent work.
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CRO
Note
Only available on our Growth plan as it requires more consistent work.
| ||||
|
Landing pages
Note
Only available on our Power plan, suitable for advertising landing pages.
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An easy, risk-free way to try our agency and start with a quick test task.
Get the Shopify support you need, exactly when you need it
Our on-demand Shopify support covers everything from technical fixes, to design enhancements, helping your store run smoothly, look great, and convert better.
| Compare our plans |
Starter
Monthly |
Core
Monthly |
Growth
Monthly |
Power
Monthly |
|---|---|---|---|---|
|
•
Summary
| ||||
|
Included hours
Note
Number of hours that are included "for free" monthly as part of your plan.
| 1h | 10h | 40h | 80h |
|
Hourly-rate
Note
Additional hours would be invoiced at this rate.
| £95/h | £85/h | £75/h | £70/h |
| Agency involvement | Reactive
Note
Light requests only
| Supportive
Note
We respond and advise
| Proactive
Note
We suggest improvements
| Strategic
Note
We work like your in-house team
|
|
Tasks turnaround
Note
We will always try to provide the fastest turnaround when possible.
| 10 - 15 days | 8 - 12 days | 5 - 10 days | 3 - 8 days |
|
•
Included with our plans
| ||||
| Design | ||||
| Development | ||||
| Bug fixing | ||||
| Theme tweaks | ||||
| Technical support | ||||
| Mobile optimisation | ||||
|
ADA Compliance
Note
Only available on our Growth plan as it requires more consistent work.
| ||||
|
CRO
Note
Only available on our Growth plan as it requires more consistent work.
| ||||
|
Landing pages
Note
Only available on our Power plan, suitable for advertising landing pages.
| ||||
We created one of the easiest monthly retainer to help you improve your Shopify store efficiently.
Efficient Shopify support
Why you need this service
Our Shopify expert support service gives brands flexible, on-demand access to a dedicated Shopify experts for design, development, and optimisation tasks. Instead of hiring full-time or starting new projects, you can book monthly hours to handle everything from theme tweaks, UX improvements to app integrations or speed optimisation.
Each plan ensures fast turnaround, consistent quality, and direct communication with experienced Shopify specialists.
Why choose Medito when you want to hire a Shopify expert?
Expertise
Our team brings deep Shopify expertise, from technical fixes to full-scale optimisation, ensuring your store performs at its highest potential.
Authority
We apply proven SEO, UX, CRO, and performance frameworks to strengthen your store’s authority and help you outperform competitors.
Experience
With years of hands-on experience across 100+ Shopify brands, we know what actually works and tailor our approach to real growth opportunities.
Trust
You get transparent communication, reliable turnaround times, and clear reporting — so you always know what we’re doing and how it impacts results.
Key numbers about our on-demand support retainers for Shopify.
Process we follow
What to expect once you hire us as your Shopify expert
A clear, structured workflow designed for fast, accurate, on-demand Shopify support. We make sure every request is understood, scoped, executed, tested, and delivered with zero friction.
Our Tech Stack
We partner & use the best softwares and technologies there are out there.
Client case study
What we achieved for Snuzone, one of our Shopify store clients.
We improved Snuzone’s checkout experience with a dynamic freebie system that motivates customers to increase their cart value to unlock exclusive gifts.
Challenge:
Snuzone wanted to increase average cart value by adding a custom freebie system. The challenge was integrating it smoothly with their existing tiered pricing model while allowing multiple gifts to trigger at different cart values.
Solution:
We designed a simple, intuitive version of the feature to maximise results. After approval, our team built and integrated it into Shopify’s existing cart logic, consolidating everything into one streamlined function for fast, reliable performance.
+9.4%
Conversion rate
+89.000€
In the first 19 days.
+6.5%
Avg order value
100%
Satisfied customer
Extensive capabilities
We surface hidden potential in your theme that goes far beyond what you expect.
From theme fixes to custom builds, we cover every technical and creative need your Shopify store has, giving you fast, reliable support whenever you need it.
A few things about us
Why brands choose Medito
We’re a global Shopify agency trusted for refined development, elevated design, and reliable long-term support. Our commitment to quality and transparency helps your store grow sustainably, scale confidently, and perform at its best.
Proven Shopify expertise
With over 150 Shopify projects delivered across fashion, lifestyle, and DTC, we bring hands-on expertise that helps your store scale with confidence and clarity.
Tailored Shopify solutions
We build solutions around your goals, from UX improvements to custom features, crafted with precision, performance, and long-term scalability in mind.
A partner you can rely on
You get clear timelines, direct communication, and a partner who takes ownership, genuinely committed to your store’s growth and long-term success.
Real client testimonials
Exceptional client satisfaction since 2015, consistently delivering dependable results that earn long-term trust.
FAQs
Frequently Asked Questions!
Considering hiring a Shopify expert? These are the questions business owners most often ask before getting started.
Why should I hire a Shopify expert?
Hiring a Shopify expert ensures your store is optimized for performance, speed, and sales. Experts handle the technical and design aspects so you can focus on running your business.
What can a Medito's Shopify expert do for my store?
A Shopify expert can improve design, fix technical issues, enhance SEO, GEO, set up integrations, and boost conversions through better user experience and strategy.
How do I know if I need to hire a Shopify expert?
If your store is not generating enough traffic, has technical problems, or needs a redesign to improve conversions, it’s time to hire a Shopify expert.
What makes Medito Digital the right choice when you want to hire a Shopify expert?
Medito combines technical expertise, creative design, and data-driven strategies. We don’t just fix problems; we create measurable growth for Shopify businesses.
Can I hire a Shopify expert for a one-time project?
Yes. You can hire a Shopify expert for a specific project, such as store setup, theme customization, or SEO optimization, without committing to ongoing work.
Do I need a Shopify expert if I’m just starting my store?
Absolutely. A Shopify expert can help you build a professional, high-converting store from day one, saving you time and avoiding costly mistakes later.
How long does it take for a Shopify expert to complete a project?
Project duration depends on scope; small fixes may take a few hours, while full redesigns or migrations might take several weeks.
Can a Shopify expert help increase my store’s sales?
Yes. Shopify experts use design, SEO, and conversion optimization techniques to turn visitors into paying customers and increase your ROI.
What’s the process when I hire a Shopify expert at Medito?
We start with an audit, define goals, and create a custom strategy. Then, we handle implementation, testing, and ongoing optimization to deliver consistent results.
Do Shopify experts provide ongoing support?
Yes, Medito offer ongoing support, maintenance, and performance monitoring to keep your store running smoothly.
Can a Shopify expert help with SEO and marketing?
Definitely. Shopify experts can optimize your store for SEO, improve content, and even assist with digital marketing to drive more organic traffic.
Is it safe to give a Shopify expert access to my store?
Yes. at Medito we follow a strict security protocols to ensure data safety.
Can I hire a Shopify expert to migrate my store from another platform?
Yes. A Shopify expert can safely transfer your products, design, and data from platforms like WooCommerce, Wix, or Magento to Shopify without downtime.
How do I get started if I want to hire a Shopify expert today?
Simply contact Medito Digital through our website. Our team will review your store needs, provide a clear plan, and start optimizing your Shopify site right away.
Looking to hire a Shopify expert that you can rely on to scale your brand?
Looking for a Shopify Plus agency?
Hiring the right Shopify expert means having a partner who understands your store, handles technical updates with precision, and helps you grow without the headaches. Our team delivers fast, reliable support backed by years of Shopify experience.
