
+40
Shopify POS locations
+50M
Data points to migrate


$35k
Saved on agency fees
100%
Satisfied customer

Shopify POS locations
Data points to migrate
Saved on agency fees
Satisfied customer
Shop Santé, a fast-growing Canadian brand on Shopify Plus, started with just three physical locations and has since expanded to over 40 franchise stores nationwide. They partnered with us to successfully migrate their entire retail network to Shopify POS.
Shopify POS
Shopify Plus
Data Migration
Shop Santé initially partnered with us for ongoing Shopify support, including theme updates and new features development. When the time came to migrate their retail stores to Shopify POS, they initially considered working with a local Canadian partner. However, despite a significant fee, it became clear that the partner would not be able to deliver. Shop Santé entrusted us with the project, which posed a complex challenge: migrating over 500.000 customers (including historical orders, gift cards, and loyalty data) while also implementing a new loyalty programme using the Smile.io Shopify app.
Collaborating with our big data specialist, we restructured and reformatted all customer exports to ensure seamless import into Shopify. Using a combination of structured Google Sheets and Matrixify, we successfully migrated all records into the Shopify admin. We also imported existing gift cards and customer barcodes, enabling them to remain scannable and functional across all retail locations. To guarantee a smooth transition, we rolled out the migration location by location, providing the necessary staff training at each stage.
Shop Santé now operates a fully integrated POS system that delivers a much-improved customer experience for order management and loyalty. On the operations side, their franchise network benefits from streamlined stock management and simplified transfers, freeing the team to focus on growth. By choosing to work with us, Shop Santé not only achieved a successful migration but also saved $35,000 compared to the initial proposal from their local partner.
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